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Director of Human Resources

Director of Human Resources

Job ID 
# of Openings 
Posted Date 
Regular Full-Time
Monday-Friday, 9a-5p, some nights and weekends as needed
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This position is responsible for planning, developing, and implementing Human Resource (HR) policies and practices that are compliant with Federal, State, and ICF licensing regulations regarding the employment process. Incumbent is also responsible for developing and implementing creative HR initiatives, wellness activities, and other staff activities/celebrations. Advises management on policies, employee performance, and staffing needs, making or recommending appropriate decisions.



  1. Development of the HR Department

    1. Oversees and manages the work of reporting HR staff. Encourages the ongoing development of the HR staff. Also schedules and supervises individuals who staff the main Reception Desk.
    2. Leads the development of department goals, objectives, and systems.
    3. Establishes departmental measurements that support the accomplishment of the company’s strategic goals.
    4. Directs the preparation and maintenance of such records and reports as are necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
    5. Participates in administrative staff meetings and attends other meetings with business partners (ex. Safety Committee and Infection Control Committee). Information gathered will be communicated back to reporting HR staff.
    6. Operates the main switchboard, trains new reception staff on switchboard operations, and fills in at the front desk as needed.


    Policy Development and Documentation

    1. Creates, implements and maintains comprehensive personnel policies and procedures that govern appropriate behavior and conduct expected of The Home’s employees.
    2. Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments.
    3. Partners with management to communicate HR policies, procedures, programs, and laws to staff.
    4. Meets with auditors and inspectors regarding personnel related regulations and documentation requirements.


    HR Database Management

    1. Oversees the management and use of HR related database systems.
    2. Coordinates the entry of all new employees and their demographics into HR systems.
    3. Serves as implementation manager for new HR systems.


    Employee Relations

    1. Determines and recommends employee relations practices necessary to establish positive employer-employee relations and promotes a high level of employee morale and motivation.
    2. Assists in planning and organizing a variety of celebrations (employee recognition, length of service awards, annual holiday party, retirement celebrations, etc.)
    3. Conducts investigations when employee complaints or concerns are brought forth.
    4. Participates in all employee corrective actions, consulting with managers, meeting with employees, determining the level of corrective action and reviewing outcomes with the Director of Operational Support before the plan is activated.
    5. Participates in employee satisfaction surveys.
    6. Provides HR orientation to new hires, including HR policies, benefits, and compensation.


    Hiring and Compensation

    1. Develops and implements strategic recruiting plans to ensure selection of highly qualified personnel.
    2. Conducts recruitment efforts for all exempt and non-exempt personnel and some temporary employees. Attends all on-site open houses and some community job fairs as needed.
    3. Participates in interviews for management and executive level candidates; serves as an interviewer for position finalists.
    4. Works with the online applications software system, iCims to receive, track and schedule applicants for interviews with the appropriate hiring manager.
    5. Establishes the company wage and salary structure and pay policies and oversees the variable pay systems within the company including bonuses and raises.
    6. Leads competitive market research to establish pay practices that help to recruit and retain superior staff.


    Benefits Administration

    1. In coordination with the Controller, obtains cost-effective, employee serving benefits; monitors benefits for options and cost savings.
    2. Serves as the main point of contact for all employee benefit programs. Organizes and schedules annual open enrollment meetings in November of each year.
    3. Works closely with representatives from The Home’s two retirement plans: 403(b) and the Defined Benefit Plan funded by the Home. Provides salary information for monthly benefit calculations as needed.


    HR Law

    1. Leads company compliance with all existing governmental and labor reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company exposure to lawsuits.
    2. Directs the preparation of information requested or required for compliance with laws. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies.
    3. Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
    4. Responds to all Virginia Employment Commission requests for Separation Reports; participating in all telephonic or appeals hearings on a timely basis.
    5. Performs other duties as assigned.




    1. Complies with attendance and punctuality policies.     
    2. Works well with others.                                                      
    3. Uses time appropriately.                
    4. Wears appropriate attire.   
    5. Is respectful and courteous to other staff .
    6. Is respectful and courteous to visitors.    
    7. Follows instructions with a positive attitude.       
    8. Complies with all policies and procedures.        



HR Director Requirements

  • Better than average written and spoken communication skills.
  • Outstanding interpersonal relationship building and employee coaching skills.
  • Demonstrated ability to lead and develop HR department staff members.
  • Demonstrated ability to serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction.
  • Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS).
  • General knowledge of various employment laws and practices and experience working with an employment law attorney.
  • Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes.
  • Evidence of the ability to practice and coach organization managers in the practice of a high level of confidentiality.
  • Excellent organizational management skills.


Education and Experience

  • Minimum of a Bachelor's degree or equivalent in Human Resources, Business, or Organization Development.
  • A minimum of seven years of progressive leadership experience in Human Resources positions, five of which served in a management-level position.
  • Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred.
  • Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred.
  • Possesses ongoing affiliations with leaders in successful companies and organizations that practice effective Human Resources Management.


Monday-Friday, 9a-5p, some nights and weekends as needed